Refund and Cancellation Policy

At Lantern Asset Management Co. (LAMC), we strive to deliver exceptional services that meet your expectations. This Refund and Cancellation Policy outlines the terms and conditions for cancellations and refunds related to our asset and property management services.

1. General Policy

• Refunds or cancellations are processed in accordance with the terms outlined in your service agreement.
• We recommend reviewing your agreement for specific terms regarding fees, timelines, and refund eligibility.

2. Cancellation of Services

• Request for Cancellation:
  Clients may request to cancel services by providing written notice via email or through your designated account manager.
• Notice Period:
  A minimum notice period of [30 days] is required for cancellation.
• Service Fees:
  Fees for services already rendered are non-refundable. Any prepaid amounts for future services may be refunded or adjusted based on the terms of your agreement.

3. Refund Policy

• Eligibility for Refunds:
  Refunds may be issued under the following conditions:
  • Overpayment of fees.
  • Services were not delivered as per the agreed-upon terms.
  • Errors on LAMC’s part, resulting in undue charges.
• Non-Refundable Fees:
  Certain fees, such as administrative fees, consultation charges, and third-party expenses, are non-refundable.
• Refund Processing Time:
  Approved refunds will be processed within [ 7–14 business days] of receiving the request. Refunds will be issued to the original payment method or as otherwise agreed.

4. Property Management Services

• Cancellations related to property maintenance, repairs, or rentals are subject to additional terms outlined in your property management agreement. Any costs incurred for initiated or completed services will not be refunded.

5. Disputes and Appeals

• If you believe you are entitled to a refund or disagree with the decision regarding your cancellation, you may file an appeal by contacting  [info@lanternamc.com] . We aim to resolve disputes promptly and fairly.

6. Changes to This Policy

LAMC reserves the right to modify this Refund and Cancellation Policy at any time. Any updates will be communicated via email or our official website.

7. Contact Us

For inquiries about cancellations or refunds, please reach out to:
Lantern Asset Management Co. (LAMC)
Email: info@lanternamc.com
Phone: +91-8585858585